English Café: How to identify yourself on the phone

Advanced Details: How to introduce yourself on the phone

After you say “hello” when you answer the telephone, remember that we don’t say “I am.” We have several other ways to introduce yourself, such as:

• “Hello. This is Neal.”
• “Hello. Neal speaking.” or “Hello, it’s Neal.” or “Hello, this is Neal.”
• “Hello. My name is Neal. Can I help you?”